Eden Senior Care does not discriminate against persons in its admissions and/or services on the basis of race, color, national origin, sex, including pregnancy status, gender identity, age, disability, sexual orientation, or source of payment. Eden operates in compliance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Section 1557 of the Affordable Care Act, the codes and rules and regulations of the Department of Health and Human Services issued pursuant to the Acts, Title Code of Federal Regulations Part 80, 84 and 91.
If you believe that we have not provided these services or that we have discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with our Corporate Compliance Officer and Quality Assurance. You may file a grievance by mail, fax, or email. If you need help filing a grievance, our Corporate Compliance Officer and Quality Assurance will be glad to help you. They can be contacted via email at Kim@edenseniorhc.com
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone directed to: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.